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Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I always take my children to Night Watch urgent care when they are sick because mainly it’s pediatric clinic. Scheduling online appointments is very convenient to avoid wait time, clinic is very CLEAN, staff is always super friendly.

It is easy to schedule an appointment time on line. The staff is pleasant and willing to listen.

Outstanding receptionist, superb nurse assistant and awesome Doctor - with excellent bedside manner!

It was a very good experience. No wait time, friendly staff and prompt care from the provider

I showed up and the office was closed. I got a verification txt this morning prior and I confirmed.

Had some balance issues and diminished hearing and it was because of wax buildup in my ear. The Cedar Hill urgent care removed the buildup and my balance is much better and they also gave me an RX for dizziness and balance, thank you Cedar Hill!

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!