Book an STD Test in West Haven, CT

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Had to go there to get a physical for my job it was fast and easy the people they were very nice bedside manner was great and very clean that's what I like keep up the good work and thank you 😀

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

I was treated very nicely but condition did not improve after trying what was suggested so ended up at hospital Tuesday PM. I was treated at Peconic Bay Hospital and if you want to see what was really wrong you can look at my records there. I don't know how to rate quality of care at your place?

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I had to visit the clinic on a Sunday morning and received very friendly and compassionate care from all of the staff, especially Jessica Paulson P.A. There was very little wait time and I felt as though everyone genuinely cared for my wellbeing. Would recommend to anyone needing urgent care services.

Great. Customer interface from all I met

Each and every staff person was very friendly and professional. It was a positive experience

Had a sore throat for 2 days and was worried it might be something serious. Made an appt that morning. Staff was extremely friendly and helpful. The doctor on call was also friendly and zeroed in on my issue and provided options for managing the sore throat. Very happy with the visit.

Medical service is very professional and everything is on time-great place

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Staff were great. Couldn't see my usual primary, so I made an appointment that morning and got the meds I needed.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Brittany was gentle, kind and overall amazing. She ensured my injury was healing well.

The staff was very nice and was so great with my 7 month old.

The doctor was very good.   The nurse was good but a little bit too newsy in my opinion.