Book an STD Test in Orange, CT

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Dr Wilcox and the staff were very nice and helpful. 10/10

Another great visit with Dr. Marshall. Time and time again Dr. Marshall comes through with a fantastic communication style, truly explaining what the problem is  and what will happen. And it’s also very evident that he cares about being a great doctor and getting great results for the patients. One of the only doctors I’ve ever met that truly bridges the gap between clinical and caring.

Very friendly and helpful staff, they made my visit quick and enjoyable.

Staff is courteous and caring.

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

Very good under difficult times. Web site

All the staff was ery attentive and efficient. I was in and out on a Holiday!

All went well. You do need to accept cash according to federal law.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

Was fast and staff was nice and did they job very well

This is the only place i go they are wonderful and very caring thank you 🙏