Book an STD Test in Hamden, CT

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Was fast and staff was nice and did they job very well

This is the only place i go they are wonderful and very caring thank you 🙏

They did not help and I ended up going to my doctors office and they fixed my problem you should refund my money

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

I spent all day friday with my primary care office.no help at all.i walked into your office,got help in a reasonable time frame.doctor listened to me,diagnosed me and off I went to the drug store.i can now take my medicine and see my family for christmas.Big thank you.

It was amazing! The staff are absolutely fantastic

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

All went well. You do need to accept cash according to federal law.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

Walked in after work and I didn't have to wait long at all.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Staff is courteous and caring.

Medical service is very professional and everything is on time-great place

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.