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Dr Wilcox and the staff were very nice and helpful. 10/10

It was very easy scheduling, and the staff was very knowledgeable. It made the visit easy thank you.

Great Team of professionals!! Check in was quick ana easy.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Front desk black lady, I say that because I didn’t get her name, anywho she was holding it down by herself until her coworker came she was such a delight offered me water and mints she was awesome the music that was playing was good. The co worker was also very nice and professional.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Urgent care employees and the doctor are great we had a very good visit and care!

It was amazing! The staff are absolutely fantastic

Staff is courteous and caring.

Overall good experience. Staff was friendly and knowledgeable.

Walked in after work and I didn't have to wait long at all.

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare