Pregnancy tests
in South Hill, WA

Great  , i was very surprised and impressed with the way i was treated and the professional manner of the people who helped me.  Thanks all of you!!

Assigned me to have a lab test.  They forgot to tell me that I needed to not eat or drink for 10 hours before the test.  Have to reschedule in 2 days.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

I received wonderful care. The staff was pleasant and fast care.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

This was the best experience I’ve had at an urgent care!  Friendly staff, very caring and considerate of my time.  And a good outcome!  Thank you so much!

I was a walk in. So it was a 1 1/2 hour if waiting time .. and all the staff was nice and friendly and so Respectful .. and it was a great experience today.

We went to the Bonney Lake location, but there was a 3 hour wait. The staff called the Ording location and was able to schedule us. When we arrived at Ording, there was no waiting. They took our information and brought us to the treatment room. This level of service is outstanding.

I thought  scheduling for appointment  would cut the waiting time but still took 2hours of my time.

Staff was very friendly, professional and Tatyana provided exceptional care.

Stabbed and wait time was totally totally totally outstanding and great thank you !!!!!

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

Staff was very friendly. Dr Phillips was very good. Personable & took time to let you ask questions & she took the time to get to know you. Very good staff & doctor.

The entire process starting from scheduling to the final part where the doctor gave me a prescription and sent me on my way was so easy. I highly recommend this place and the staff is incredible