Pregnancy tests
in Briarcliff Manor, NY

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

great with the friendliest staff member. The wait time was good also, the provider was great went above and beyond. I would recommend the provider anytime too anyone.

Scheduling was very easy and check in was a breeze, a person like me from NYthat is accustomed to being seen on time and that is what I got on my time schedule, I did not sit in the exam room for long only minutes when the doctor came in. The doctor was very focused on my symptoms of why I came here, she gave me clear and full instructions on what to take and how. I am happy that I can feel comfortable coming here from being with one doctor for 18 years Let me not leave the staff and manager out very pleasant and the place was very clean.

All went well. You do need to accept cash according to federal law.

Very professional staff. Dr explained everything and didn’t rush.

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

Walked in after work and I didn't have to wait long at all.

Sunday evening developed a sore throat & a runny nose, thought it was allergies. Wednesday came took my temperature it was 102, awhile later I took it again it was 103 at time I decide to go to my nearest Urgent Care. Got there every one I met was so polite. Met with Alexa Klapach, PA the results were I had Strep Throat sure glad it wasn't Covid again. I was so satisfied with service & Care I would recommend American Family Care to family & friends. .

The staff was friendly and pleasant. The young lady that took my information and vitals was quick.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

Taken right on time. Staff was courteous and helpful

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

They were perfect, attentive and aligned with all of my needs! Much suggested!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.