Lab tests near me
in Brightwaters, NY

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Quick experience with a clear diagnosis and next steps for me to take. Appreciate the help!

It was amazing! The staff are absolutely fantastic

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Thank you for everybody there that helped me immediately very helpful and very kind. So relieved I was taken care of quick.second time there and I will continue going there.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Staff is courteous and caring.

Was able to book a time slot on a Sunday. Not every place is open on a Sunday, but this place was! Quick and efficient service. Place is very clean. Only downfall is that there is a restroom in the waiting area for employees only. Would be nice to have it available for us patients!

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

Scheduled a last minute appointment. The front desk staff and medical team were extremely professional, quick and efficient. I felt taken care of. Highly recommend!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.