Mono Test near me
in Rockport, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

My 92-year-old mother needed a chest x-ray, but had forgotten her cell phone, which is typically needed to register for an appointment. Kasey at the front desk was so patient logging my mother in manually and helped ensure that my mother got in and out of Convenient MD safely. She was very kind and attentive with everybody. My mother said that the x-ray technician was also very professional and helpful.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.