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Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

Would certainly go back again for any emergency that might arise definitely recommend them

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

I had a great experience. “Prompt” care indeed!. Everything went smooth & efficient with Dr. S. Lee.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Excellent. Clean very efficient office. Great doctor great staff very professional

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

I went in for 4 lacerations caused by mandolin slicer. I was seen quickly and sutured with care and compassion. I was also allowed to wait until my ride share arrived although the visit was over. Grateful to staff for professionalism and kindness.

Just quite quick and not super thorough analysis of my symptoms and just threw antibiotics at it, when it had all the hallmarks of a viral infection. Didn’t seem to have deeply considered all the symptoms and what it could be (ex: bacterial infections don’t typically cause yo-yo fevers like the one that I have; those are much more common with viral infections, yet he still said I should take antibiotics). No shade on the PA, as he seemed nice enough, it’s just that he didn’t seem to really critically engage with the issue or give me much more than about 20 seconds of “throat red, take antibiotics” (even with a negative strep). The PA the other day was much more thoughtful; listen to heart, listen to lungs, look at ears… Overall, I really appreciate how clean and quick and organize the offices. It’s just this follow up visit did not inspire confidence in this PA or really add much value to my figuring out how to get better

Promptly checked us in and  took us inside. Competent, caring and helpful. would not hesitate to return there if needed in the future.. I would definitely recommend them.

Everything was easy and the staff were very nice and helpful. I definitely recommend this urgent care and I will certainly come back. Thank you!

Everyone was so attentive, friendly and caring.Would highly recommend !

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.