Find Hepatitis test
in West Haven, CT.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

Staff is courteous and caring.

Very good under difficult times. Web site

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

All went well. You do need to accept cash according to federal law.

Was fast and staff was nice and did they job very well

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

This is the only place i go they are wonderful and very caring thank you 🙏

First time at urgent care, staff was very nice n quick helpful. Doctor was kind n understood  issues. N arranging test quick. Good place to go to. The care was very good too.

Always top shelf, great support staff, this was final followup and xrays clear. Thanks again

The experience was okay except i paid out of pocket $250 for the visit and the out of pocket for the wrong meds, just to still have a huge issue due to being misdiagnosed. terrible

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!