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in New Britain, CT.

Was misdiagnosed with pharyngitis when I had a strep throat, swollen glands. Could not swallow because throat was so sore. Returned two days later and was diagnosed with covid and was given script for paxlovid and was not told to stop taking coumadin. Two days later went to another provider and was given penicillin for strep throat. Two days later went to ER with internal bleeding.

I was very happy with the staff, they were very professional and attentive. However the on line doctor did not react to my needs. She was professional but wouldn’t prescribe what I needed for my extreme back pain and left without any help! Today I can barely walk!!

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Great. Customer interface from all I met

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

Brittany was gentle, kind and overall amazing. She ensured my injury was healing well.

Had to go there to get a physical for my job it was fast and easy the people they were very nice bedside manner was great and very clean that's what I like keep up the good work and thank you 😀

Upon receiving instruction to get a physical and pre-screen drug test done and where to get it done was lingering in my thoughts for a few hours, nevertheless, I played on my braveness and decided to make a move. When I arrived, there were three staff there. They took great interest in filling me in from the check-in point to the completion of my visit. I was so overwhelm and want to say thanks so much, keep up the good work. I will recommend this pkace anytime.

I feel welcome, and it was very comfortable

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

I went through the walk in. It was very easy. I was in and out of there within maybe 20 minutes. I was ordered medication and hopefully I’ll be feeling much better in a couple of days! I would definitely recommend their services.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.