Gout Testing near me in Waterbury, Connecticut

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

The doctor was very good.   The nurse was good but a little bit too newsy in my opinion.

Very good under difficult times. Web site

AWESOME staff!  Very pleased!  I would recommend them ALL!

Each and every staff person was very friendly and professional. It was a positive experience

I feel welcome, and it was very comfortable

Was able to make an appt online  and was seen quickly. Everyone was friendly and professional. Great experience and pharmacy across the street!  Thank you!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I had to book a preop physical and was able to get an appointment right away. Staff was friendly and helpful.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great