Diagnostic test near me
in St. James, NY

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

I went through the walk in. It was very easy. I was in and out of there within maybe 20 minutes. I was ordered medication and hopefully I’ll be feeling much better in a couple of days! I would definitely recommend their services.

Very quick and everyone was polite and very caring

Dr Wilcox and the staff were very nice and helpful. 10/10

Another great visit with Dr. Marshall. Time and time again Dr. Marshall comes through with a fantastic communication style, truly explaining what the problem is  and what will happen. And it’s also very evident that he cares about being a great doctor and getting great results for the patients. One of the only doctors I’ve ever met that truly bridges the gap between clinical and caring.

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Lots of locations. I’m glad I was willing to travel 30 minutes because I really wanted to see a Doctor today.  Many locations I was not aware of..   East Patchogue wait wasn’t long and Doctor was very nice.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Had a sore throat for 2 days and was worried it might be something serious. Made an appt that morning. Staff was extremely friendly and helpful. The doctor on call was also friendly and zeroed in on my issue and provided options for managing the sore throat. Very happy with the visit.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.