Lab tests near me
in San Bruno, CA

This was probably best urgent care I have ever been to.

Always far exceeds expectations.

Second time here, service is excellent and I’ll be back again!

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.

Very nice medical center. The staff was very nice. Well organized. My appointment was 2:15, I got there 45 minutes earlier, and they accommodated me. Very happy with their service.

Very good . I came here several times for my children, the nurse and doctor are professional and explained everything to me so that I don’t worry my children

Close to home. Spotless facility Knowledgeable and kind staff

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Greeted immwdiatly when I walked thru the door and proceeded to the exam room within five minutes. The staff introduced themselves to me as soon as we met walking in the door. Katie, the physicians assistant, awesome PA!! Very knowledgeable, had great “ bedside manner.” Ask more questions about my medical history and then dealled into what she felt we needed to get into today. Truly felt comfortable with everything that happened from the time I walked through the door to the time I walked out the door. Highly highly recommend this office and staff. Thanks for a wonderful visit! Bobbie. Cantu

Super convenient, beautiful clinic space, tremendous service from the team.