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in University Place, WA.

The staff were friendly, helpful, and the communication was excellent. I will not hesitate to use the Borgen Blvd Urgent Care in Gig Harbor again.

Staff was very friendly, professional and Tatyana provided exceptional care.

My experience was extremely great everyone was professional and caring concerning my wellbeing

Check in was great. Staff was wonderful. Misdiagnosed…Ended up in emergency room having emergency surgery the next night. Also would not take my insurance.

Very clean, efficient urgent care center. Every single employee so kind & caring. Will visit again if need be.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

Stabbed and wait time was totally totally totally outstanding and great thank you !!!!!

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

My virus got worse and now I have bronchitis and sinus infection the staff is always kind and wonderful! My favorite urgent care! They really do care! Yes I would always recommend them!!

I thought  scheduling for appointment  would cut the waiting time but still took 2hours of my time.

This is the first time I came to the urgent care and I’m very satisfied because the didn’t let me wait because I’m not feeling very well so overall it’s wonderful and have a great experience

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.