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in Jenkintown, PA.

Attentive and helpful receptionist Daria! Your check-in system needs work. Kept freezing so she entered all on her laptop. Nursing assistant and CNP very professional. All good. Now - your West Chester location is another story. Went there first - bad first impression as two staff standing around outside. First receptionist (long braids) ignored me. Second one came inside from chatting outside and pointed me to self-help QR code. Started down that and somehow it gave me a wrong middle initial. Could not correct correct that. Then system froze and wouldnt respond to anything. Both receptionists shrugged - no offer to help as BOTH just kept on playing on their personal cell phones! Entire experience was not one I want from any healthcare provider - even a vetenarian. I left and wound up at Malvern - really had my doubts about using it when I saw it was part of same company. Experience though far better.

Great place Friendly staff.  Easy check in, not waiting time.

I was able to schedule everything online when I showed up. I only had to wait five minutes.  Great experience.

Very easy to schedule a same day quick appointment. Staff was very friendly.

Had a strong cold, worried it might be pneumonia, it wasn’t, thankfully but I was immediately seen by the doctor and was immediately rxed and medicated. Very glad I went there! And strongly recommend it!

Fast service great staff clean office happy with the visit

Yes Tessa was great 😊 and so was the provider and the entire facility

Came into the office in a panic after a dog bite. The office staff was more than accommodating and friendly and happy to assist. Very pleased with the wait time and attentiveness to detail! Would highly recommend! Thank You to the wonderful staff!

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

Had great service!! Staff, care and scheduling was easy and super helpful!!

What a wonderful place!!! The front desk staff was so welcoming, friendly and efficient. After filling out our paper work we were immediately seen by an intake nurse. And as soon as she finished Tim, the PA came in to us. He listened attentively, asked good questions , checked a couple of things and came up with a diagnosis. He gave us a lot of good information by way of explanation and didn’t rush us. He prescribed medication, gave us instructions as to what to do and not to do and offered for us to call him during the week if we had questions. It was a great experience by extremely capable staff. We were very impressed by the quality of care every step of the way.

It was my first time here very clean. All the women behind the desk we're knowlegeable and professional. It was worth the wait Doctor Ellis and the blonde nurse were great Doc did very good job with my toddlers stiches.