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in Pasadena, CA.

I made an appointment and had to wait over 45 minutes because you took walk in before me! Why make an appointment!! Ridiculous! Never again

I haven't had a routine check up in a long time, and I scheduled online for today. Betina and Zuk (I guess that's how you write it) were great, helpful, friendly, respectful and understanding. 100% recommend this place! In and Out in less than an hour!

Always have a good experience at this urgent care. Have been to others in the area, and they do not compare with professionalism and care received. I always feel taken care of when I come here. Zero complaints.

All staff are good, from the desk, RN, MA and the NP.. Just walk in and everything did for the procedure right away. Thank you so much guys, all of them very attentive.

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

My worse nightmare of needing an urgent care visit on a Saturday at 6pm. Surprisingly I found Carbon Health Urgent Care with several appointments available. The checkin as a first visit was so easy and I was seen IMMEDIATELY. The physician was attentive, thorough and so friendly. The checkout was amazing, she helped me find a 24 hour pharmacy to get my prescription

I was able to be seen right away. The attendant, Alejandra, was amazing and was able to get me seen immediately by a physician. The doctor was very helpful at informing me about medications and writing a prescription for my allergies. The doctor also listed to other concerns and gave good advice.

Our visit was great Took my 2 nieces to get checked. Even tho we were walk ins they were seen fast. Staff was great great customer service. Im glad I brought them here Will tell my sister so she can continue their visits here. I recommend this place for your medical care Dr was amazing

Everything is awesome there! Everything is clean and everyone is knowledgeable and nice.

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

Very quick service, and great care! Great communication and I felt in good hands.

The PA was very thorough. Offered a lot of solutions to alleviate pain

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

It was excellent care and service was consistent.  As a formal employee I always recommend carbon health!!

Kind and knowledgeable staff that listens and follows up with patients. A true gem in the community!

The PA was kind and non alarming!  I didn’t feel that way with the previous visit 2 days before! She explained things carefully, so I understood what I was dealing with and prescribed the correct medication! The previous PA told me I would get a call with the results of my urine  test, but I never got that call and my antibiotics needed to be changed. I developed a fever and came in again! Not sure why I never got that call???

So amazing these caring souls that work here! I came in last minute with my daughter and in the kerfuffle of illness and getting her there on time we forgot her ID. The appointment I had originally was at 6:30 and they close at 7. We didn’t get back there with the ID until 6:50. The angel at the front desk called me to see if I was still coming! They helped us thoroughly, thoughtfully and with incredible kindness. Thank you immensely.

Had pelvic pain sharp, explained my symptoms and did palpitations tests, made me feel comfortable and not embarrassed.