Basic Health Profile Testing near me in Heritage Village, Connecticut

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

Was pleasantly surprised to have access to a preventative annual physical exam with very little advance notice.  Staff at every stage very professional.

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

I had a severe case of poison ivy and needed help. The check-in was quick and The staff was very understanding and I am very satisfied with my results.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication