Basic Health Profile Testing near me in Bethel, Connecticut

Needed to get a covid test so I called but the message said to go on line. I did and it was easy. At check-in I was asked to finish on my phone. I wasn't feeling good and was waiting for a code when the man said do it on paper instead. It was a lot when feeling bad and I should have just insisted on doing it on the phone. I finally got in and had the test done and was told it takes 10 minutes for results. After 15 minutes passed I waved to the man who said let me look. It was done and nobody checked. The bathroom was out of order although they let me use another. The people seemed nice but I just didn't get a great feeling about the place. I can't recommend them but I won't discourage others who may have a better visit.

All staff except for the provider were exceptional. Provider kept going on about his 55 years of experience therefore he knew better. But outside of what it must be, he could not offer any helpful advice or guidance or answer any of my other questions to save his life. I thought AFC was supposed to be about customer satisfaction… bedside manner left much to be desired here.

I wanted to check for pink eye. I was okay until I had to be looked at through a telehealth video screen. I could have done this at home and saved $55. I have telehealth through my insurance. I am disappointed!

Dr Wilcox and the staff were very nice and helpful. 10/10

The phlebotomist was amazing. She drew 14 full vials of blood with no discomfort or pain. I so appreciated her gentleness. The wait time was less than 5 minutes. I wouldn’t hesitate to use this urgent care center again. Thank you!

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Always top shelf, great support staff, this was final followup and xrays clear. Thanks again

Staff was friendly and helpful. Doctor was amazing. I was in and out in a timely manner feeling much better. Would recommend this provider