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I've already reviewed my experience @ this visit, but I forgot to mention the billing notification. Despite my having Medicare & Cigna Medicare supplement on file, I immediately received a bill online and in MyChart. This is inappropriate. Medicare beneficiaries are supposed to be billed only after Medicare/Supplement have either declined payment or have left a balance on the EOB. Please pass this on to PMG billing

I Find reviews it is currently there to be very disturbing as my son lived there for 13 years and the care was exceptional they taught him to speak walk eat get along with his household roommates and cognitive programming design specifically for him with many activities in the community and programs developed specifically with the population that Hyland Heights served I found this home to be exceptional as I had suffered through many places before we Found Highland Heights And Shauns place The staff was highly trained and involved they knew what they were doing with medically fragile and medically stationary behavioral residence I will forever be grateful to them for what they did for my son and all the other residents they are wonderful people

I have used this Express Care a few times and have always had thorough and thoughtful exam and problem-solving. I am grateful to be able to be seen when my primary care physician has no openings. And ExpressCare is just a few blocks from my home, so incredibly convenient.

Great experience! Everyone was kind, helpful and competent..receptionist, nurse (who also had a great sense of humor), NP and xray tech. Glad I ignored the bad reviews and went anyway...no complaints at all. My new go-to urgent care facility