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I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???

I'm not one to usually write a review unlike most people. Every business every person has a bad day, but why must everyone judge a business/person on one bad minute. With that said I have to say ReadyMED, Auburn is by far the BEST! I have been there 3 times in Auburn, unfortunately twice in a 24 hours period both times they were amazing. The morning shift 2/1 and the evening shift 2/2 you know who you are. Keep up the awesome work, its a tough job and you never get the credit you are due. Thank you for everything!!

My review is for telemedicine though I felt they were helpful when I visited the urgent care a few times. I had been prescribed many antibiotics before with Reliant and other telemedicine Teladoc. Azithromycin, Cipro could not cure my infection. Despite people would not believe it if I had throat infection or not, Teladoc gave me Keflex and it helped me but it did not cure me completely. Finally, Reliant prescribed me Bactrim for an insect bite on my spine which was not that bad but I insisted. Lucky for me. Despite Bactrim and Cipro are not good for my kidneys, Bactrim has cured my throat after 7 days. I am not planning to take Bactrim again in the future, hope I will not get infected again. I still gargle with saltwater too.

I went to urgent care in Leominster at 6:45 this evening. I can not believe how great the care I received there was. Ligia was pleasant, patient and determined to help me with my ear problem. She could have easily given me drops and told me to come back after a few days, especially being almost closing time on a Friday evening. She did just the opposite! She worked on me until I could literally hear again. When I complimented her she said “I’m just doing my job”with a smile on her face. She was more than just “doing her job” she was being a true professional. Couldn’t be more pleased with my experience at the Urgent Care near Marshall’s. Thank you!

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!