COVID testing & Rapid testing near me in West Haven, CT

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

It was amazing! The staff are absolutely fantastic

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

All went well. You do need to accept cash according to federal law.

Was fast and staff was nice and did they job very well

The doctor was very attentive to how I was feeling and what care I may need going forward. She took the time to discuss my blood work and set up a care plan.

Always top shelf, great support staff, this was final followup and xrays clear. Thanks again

Everything that was really great and the people on the front is very friendly and the doctor is really funny and great

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Great. Customer interface from all I met

Had a sore throat for 2 days and was worried it might be something serious. Made an appt that morning. Staff was extremely friendly and helpful. The doctor on call was also friendly and zeroed in on my issue and provided options for managing the sore throat. Very happy with the visit.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

The staff was very nice and was so great with my 7 month old.

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great