Professional Ear Wax Removal
in Waterbury, CT

Dr Wilcox and the staff were very nice and helpful. 10/10

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Staff were excellent and should be commended for there professionalism

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Staff is courteous and caring.

It was amazing! The staff are absolutely fantastic

Very professional, listened to me, trusted what I had to say. I’d recommend to anyone

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

Very good under difficult times. Web site

AWESOME staff!  Very pleased!  I would recommend them ALL!

All the staff was ery attentive and efficient. I was in and out on a Holiday!

Each and every staff person was very friendly and professional. It was a positive experience

I feel welcome, and it was very comfortable