Pediatric urgent care near me in Ridgefield, CT

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.

First time at urgent care, staff was very nice n quick helpful. Doctor was kind n understood  issues. N arranging test quick. Good place to go to. The care was very good too.

Was fast and staff was nice and did they job very well

Was pleasantly surprised to have access to a preventative annual physical exam with very little advance notice.  Staff at every stage very professional.

They followed through on all the basic health care tests and questions. Listened to my concerns and helped me determine the best medical care and medication I need to feel better.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.