Professional Ear Wax Removal
in Plainville, CT

Dr Wilcox and the staff were very nice and helpful. 10/10

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

Took my son for an eye infection and they where Very fast and staff was friendly definitely recommend them. Thank's

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great

All went well. You do need to accept cash according to federal law.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

Great. Customer interface from all I met

Scheduling was super easy. The wait was a bit longer than anticipated but once I got in Charity was excellent. I felt like she listened to my concerns and provided me with excellent care.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

The experience was okay except i paid out of pocket $250 for the visit and the out of pocket for the wrong meds, just to still have a huge issue due to being misdiagnosed. terrible

Was misdiagnosed with pharyngitis when I had a strep throat, swollen glands. Could not swallow because throat was so sore. Returned two days later and was diagnosed with covid and was given script for paxlovid and was not told to stop taking coumadin. Two days later went to another provider and was given penicillin for strep throat. Two days later went to ER with internal bleeding.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare