Professional Ear Wax Removal
in New Preston, CT

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

They are so fast, Pleasent, nice and caring! A+++++

I was a walk in patient. As soon as I arrived, the staff gave me the information update form. When I finished filing out the form I gave back to the staff so they could update my files on the computer. It was about 15 minutes later that I was taken into an examining room where the nurse took my vital signs. She was very polite and gentle when using the various instruments. When she had finished. she notified the doctor that she had taken the vital signs and everything was in the normal range. The doctor then gathered all of the supplies and equipment that was need to do the procedure which was to clean the wax out of my ears. When he was squirting the fluid into my ear, it was somewhat more painful than it had been on previous occasions. Aside from that, the doctor did a very good job of restoring my normal hearing. YES, I would recommend this provider. This is the second time that I have been to this facility.

I thought I was supposed to meet with Sheryl Zito. That's what Dr. DeAngelo had implied. And now it's up to me to find someplace for x-rays? Couldn't point me in any direction? Gee thanks.

The front desk in training was extremely rude . I walked in , her head was down , I’m sure she heard and saw me . If I did not greet her she would not have lifted her head to say anything . I told her the issue and before I could finish she goes “oh I would wait for her to come back because I’m just in training “ whether you’re in training or not greeting someone is common decency along with letting me know someone will be right with me . Her demeanor was completely off and unacceptable especially dealing with people in a doctors office. Everyone else was great.

Was met with the friendliness of staff, all willing to go out of their way to help. Was there for a pre surgery check up and all made me feel comfortable and at ease.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

AWESOME staff!  Very pleased!  I would recommend them ALL!

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

I use DOCS for my primary care and they are phenomenal. The doctors there are great. The staff is phenomenal from the front desk people who really do care about their patients. They are very respectful and caring. I am a very picky person and when I tell you that I would refer DOCS to anybody, I would definitely refer them all day any day as I stated they are very caring very respectful as many places like this, I've been to staff has been horrible but here they are great. I don't have one bad thing to say continue what you guys are doing and thank you so much for being so awesome!

My appt was 9:00 am and I wasn’t seen until 10:00. It ended up being a tele visit when I expected to see a live doctor. Everyone was very nice though.

Estoy agradecida porq la atención fue rápida no tuve que esperar , me atendieron muy bien y el dr muy amable y minucioso , gracias

Well I waited two hours for my telehealth call But when the dr called I got good answers. With a plan for future

I would have preferred provider to be on the premises but video process worked out pretty well

I went as a walk in, wasn’t busy so got right into the back. Waited a bit because I’m sure they probably had other patients back there already. PA I saw was top notch, very knowledgeable and friendly. She was a per diem ee and honestly if she was there full time that would be the only place I would go. Nice staff too.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.