Professional Ear Wax Removal
in New Preston, CT

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

Staff is courteous and caring.

Brittany was gentle, kind and overall amazing. She ensured my injury was healing well.

I had a severe case of poison ivy and needed help. The check-in was quick and The staff was very understanding and I am very satisfied with my results.

Was pleasantly surprised to have access to a preventative annual physical exam with very little advance notice.  Staff at every stage very professional.

Wen to get my immigration medical done and they staff was super friendly and kind .customer service all round was excellent. Place was clean and tidy might consider using them for my primary care

Had to go there to get a physical for my job it was fast and easy the people they were very nice bedside manner was great and very clean that's what I like keep up the good work and thank you 😀

Walked in after work and I didn't have to wait long at all.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

AWESOME staff!  Very pleased!  I would recommend them ALL!

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

Very good under difficult times. Web site

It was amazing! The staff are absolutely fantastic

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊