Professional Ear Wax Removal
in New Haven, CT

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

It was amazing! The staff are absolutely fantastic

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Staff is courteous and caring.

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

I woke up with a cough for coming first couple of days. I thought I had covet I went to the clinic to check in they took me right away treated me with dignity and very concerned for me. I was checked for strep throat covet the flu long behold I had strep throat. The staff was very caring and knowledgeable and reference to what I should do with my toothbrush I should take my medication. I was very satisfied all around. I would recommend them on a daily basis.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

This is the only place i go they are wonderful and very caring thank you 🙏

All went well. You do need to accept cash according to federal law.

Very good under difficult times. Web site

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

All the staff was ery attentive and efficient. I was in and out on a Holiday!