Professional Ear Wax Removal
in Madison Center, CT

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

I was coughing and having shortness of breath. My wait time was great. His bedside manner was excellent. Yes I would recommend him . I’m feeling much better

I feel welcome, and it was very comfortable

Cory was amazing. My only major concern was that I identified that my daughter had a medication allergy and the APRN who saw us prescribed the one she was allergic to (which I picked up at the pharmacy and paid for) and I had to call back and get a different one. If they document allergies, that should not be ignored when prescribing.

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare