Schedule School & Sports Physicals Near Me in Heritage Village, CT

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

It was amazing! The staff are absolutely fantastic

Analyse (hope spelled correctly) and Mani are fantastic. They always make me feel welcome when I arrive and the attention given is REMARKABLE!

Great staff n doctors willing to help n assist in getting us back to good health !

Very good under difficult times. Web site

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

All the staff was ery attentive and efficient. I was in and out on a Holiday!

Was able to make an appt online  and was seen quickly. Everyone was friendly and professional. Great experience and pharmacy across the street!  Thank you!

They followed through on all the basic health care tests and questions. Listened to my concerns and helped me determine the best medical care and medication I need to feel better.

I went through the walk in. It was very easy. I was in and out of there within maybe 20 minutes. I was ordered medication and hopefully I’ll be feeling much better in a couple of days! I would definitely recommend their services.

They care about my health. Thanks very much.. I am very grateful for the help they provide for me, they are awesome.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Another great visit with Dr. Marshall. Time and time again Dr. Marshall comes through with a fantastic communication style, truly explaining what the problem is  and what will happen. And it’s also very evident that he cares about being a great doctor and getting great results for the patients. One of the only doctors I’ve ever met that truly bridges the gap between clinical and caring.

Upon receiving instruction to get a physical and pre-screen drug test done and where to get it done was lingering in my thoughts for a few hours, nevertheless, I played on my braveness and decided to make a move. When I arrived, there were three staff there. They took great interest in filling me in from the check-in point to the completion of my visit. I was so overwhelm and want to say thanks so much, keep up the good work. I will recommend this pkace anytime.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Medical service is very professional and everything is on time-great place

Had to go there to get a physical for my job it was fast and easy the people they were very nice bedside manner was great and very clean that's what I like keep up the good work and thank you 😀

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!