Professional Ear Wax Removal
in Georgetown, CT

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Dr was awesome. Staff very nice as well. Super busy

Great. Customer interface from all I met

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

It was amazing! The staff are absolutely fantastic

Was able to make an appt online  and was seen quickly. Everyone was friendly and professional. Great experience and pharmacy across the street!  Thank you!

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

The staff was friendly, thorough and helpful. I would definitely recommend this location.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

The staff was very courteous, friendly, and very attentive!

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

Nice receptionist and a very nice doctor!

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

Very quick and everyone was polite and very caring

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great