Professional Ear Wax Removal
in Derby, CT

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Each and every staff person was very friendly and professional. It was a positive experience

Staff were excellent and should be commended for there professionalism

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

I was very happy with the staff, they were very professional and attentive. However the on line doctor did not react to my needs. She was professional but wouldn’t prescribe what I needed for my extreme back pain and left without any help! Today I can barely walk!!

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Always top shelf, great support staff, this was final followup and xrays clear. Thanks again

I was a walk in and staff are always amazing. Met with a smile as i walk through the door. I seem to be a regular visitor there and the staff always makes me feel at ease.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

Had to go there to get a physical for my job it was fast and easy the people they were very nice bedside manner was great and very clean that's what I like keep up the good work and thank you 😀