Professional Ear Wax Removal
in Indian Hills, CO

I recently had a disappointing experience at Next Care Urgent Care that I feel compelled to share. Upon arrival, the check-in process was marred by the attitude of the front office staff. Their rudeness was palpable and made an already stressful situation even more uncomfortable. Instead of providing a welcoming atmosphere, their dismissive behavior left us feeling unwelcome and frustrated. It's unfortunate that the first point of contact at the facility was so negative, overshadowing the rest of our visit. I hope management addresses this issue, as customer service is crucial in a healthcare setting.

My appointment was at 2:15, but didn’t see the doctor until 3:15. The nurse was very good. Good information and she listened.

Had a 5 foot fall and hurt my heel went in nice short weight got to see the doctor quickly however I was sent to Elsewhere for an x-ray which kind of was a bummer since I used to get x-rays there. Otherwise very good service and care!

Had booked the appointment 2 days before at 9:00 AM. Intake personnel took vitals at 9:15. Saw Mercy at 9:45. I don’t know if an emergency came in. My appointment was excellent after that. Mercy was attentive to what I told her, tried to get an earlier cat scan. She really reached out and shared that she would update my physician.

I got covid for the first time. Office staff, manager and N.P. were all so Profesional and polite. You won't be disappointed with NextCare

Was able to see me ASAP after walking into the clinic. Friendly staff. This is my 2nd visit to AFC.

QR code provided for check-in worked seamlessly.  Courtesy extended from the front desk including the escort to a examination room, was excellent. PA Carla, was attentive, knowledgeable and professional. I felt confident in her care. AFC is an invaluable service to Louisville and the surrounding areas and highly recommended.

Was able to be seen quickly and had a simple diagnosis with a throat swab and was on my was with eye drops for junctivitis. My illness became much more but because we did the throat swab and culture it was identified with a treatment plan.

The staff is always exceptional. No wait time. Listened to my concerns and I received the proper medication

The nurse and provider were excellent people and the visit was quick because the two at the front desk were on top of things. Very clean and plenty of seating, it was busy but hard to tell. Highly recommend!

Logan is very helpful. I’ll give her a 5 star for her great customer service.

Awesome! Excellent advice . Thank you.

Friendly helpful staff. No long wait. And easy resolution to my problem.

I was a walk-in patient and got right in. Processing was quick. The rooms are clean, the front office filled with sunlight, very inviting. The care was complete and all of my concerns were heard. The PA, Ann Marie, was very good, I will go back again.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.