Professional Ear Wax Removal
in Highlands Ranch, CO

Scheduling was easy with plenty of convenient time options. Receptionist was friendly and helpful. Staff was great. Highly recommend!

Logan is very helpful. I’ll give her a 5 star for her great customer service.

It was fast and Monique was friendly and gentle with our sleeping baby. If I need further testing I'd go back to the highlands afc urgent clinic

2 hour waiting time is unacceptable regardless of short staffed providers.

Dr. Kenneth Farrell saw my for a lingering cough. He said he was prescribing a steroid for the cough, and when I asked if I could have cough medicine he said he would give promethazine. When I went to pick up my prescription, there was no steroid. Also, his bedside manner was off-putting.

I recently had a disappointing experience at Next Care Urgent Care that I feel compelled to share. Upon arrival, the check-in process was marred by the attitude of the front office staff. Their rudeness was palpable and made an already stressful situation even more uncomfortable. Instead of providing a welcoming atmosphere, their dismissive behavior left us feeling unwelcome and frustrated. It's unfortunate that the first point of contact at the facility was so negative, overshadowing the rest of our visit. I hope management addresses this issue, as customer service is crucial in a healthcare setting.

Friendly helpful staff. No long wait. And easy resolution to my problem.

Was able to see me ASAP after walking into the clinic. Friendly staff. This is my 2nd visit to AFC.

My appointment was at 2:15, but didn’t see the doctor until 3:15. The nurse was very good. Good information and she listened.

QR code provided for check-in worked seamlessly.  Courtesy extended from the front desk including the escort to a examination room, was excellent. PA Carla, was attentive, knowledgeable and professional. I felt confident in her care. AFC is an invaluable service to Louisville and the surrounding areas and highly recommended.

Was able to be seen quickly and had a simple diagnosis with a throat swab and was on my was with eye drops for junctivitis. My illness became much more but because we did the throat swab and culture it was identified with a treatment plan.

Had booked the appointment 2 days before at 9:00 AM. Intake personnel took vitals at 9:15. Saw Mercy at 9:45. I don’t know if an emergency came in. My appointment was excellent after that. Mercy was attentive to what I told her, tried to get an earlier cat scan. She really reached out and shared that she would update my physician.