Professional Ear Wax Removal
in Nicasio, CA

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Close to home. Spotless facility Knowledgeable and kind staff

PA Juan was great! He listened to me and gave me excellent care. The staff was very nice and they got us in very quickly. Would highly recommend!

Juan, the medical assistant was good and receptive. The PA who saw me was also good but I just didn't agree with her recommendations. She was gracious to accept my opinion and she maintained her professionalism despite my disagreement. She did tell me that she was putting me on dexamethasone but forgot to explain the dosage; and also antibiotic but I already know what to do with the antibiotic. I thought the prednisone was a little high--40 mg everyday for seven days. It may be a good dose but for me, it gives me quiver and crave for food that's the reason why I was hesitant to take it. She did offer me to be nebulizer but I said I'll do it at home.