COVID testing & Rapid testing near me in Brisbane, CA

Waited over 30 minutes after my appointment time to be seen. Staff was friendly all around but some seemed very new and inexperienced, and instructions were unclear sometimes. Gave me a preliminary diagnosis but only told me my final diagnosis as I was literally walking out. Never followed up or shared anything formal with next steps with this updated diagnosis. Appreciated the upfront pricing, though and they were nice.

Juan, the medical assistant was good and receptive. The PA who saw me was also good but I just didn't agree with her recommendations. She was gracious to accept my opinion and she maintained her professionalism despite my disagreement. She did tell me that she was putting me on dexamethasone but forgot to explain the dosage; and also antibiotic but I already know what to do with the antibiotic. I thought the prednisone was a little high--40 mg everyday for seven days. It may be a good dose but for me, it gives me quiver and crave for food that's the reason why I was hesitant to take it. She did offer me to be nebulizer but I said I'll do it at home.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

Lady staff was very helpful and kind however i was charged more than the care and service that i received in that 1 visit . Tried calling the billing office and got a voicemail and never got a call back.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

I was from out of town and was able to get a same day appointment without issue. I only waited about 5 minutes after arriving and all the staff, nurse and doctor were kind and very helpful. My prescriptions were send to the correct location and ready for pick up in an hour. Overall excellent experience. Would definitely recommend.

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

The staff at Stat-Med is exceptional ! Friendly, knowledgeable , prompt ! Easy to schedule and check-in ! Debra , PA , was fantastic ! So thorough and caring- wonderful bedside manner. I would recommend Stat Med Urgent Care !