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15 instant-book locations

4.88(3.7k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I want to say thank you for every time every one is nice helpful I’m really satisfied with all of you
4.63(2.7k reviews)
Urgent care
i love the place , very clean, easy to register and providing my info .... very calm and everything is easy , no long wait ..... the attending PA or assistant physician is quick to give diagnosis , then fast to determine the plan to implement to my health concern ..... everything is convenient and with clear answers to what you wanna know about your health concern .
5.0(5 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
4.69(186 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.57(129 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
This was probably best urgent care I have ever been to.
4.32(108 reviews)
Urgent care
Colton was very friendly, knowledgeable, and helpful!
4.72(185 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.33(178 reviews)
Urgent care
Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.
4.52(66 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.
4.49(159 reviews)
Urgent care
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.36(91 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up
4.66(101 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.7(83 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Nice roomy waiting room. Easy to schedule, wait time was minimal. Excellent experience with PA.
4.67(1.3k reviews)
Urgent care
It was very essy yo schedule snd get a time that was good for me.  I checked in with ease and speed, and all the staff was really friendly and curteous. The dr took care of sll my voncerns , was hapoy to explain and answer all my questions.  She gently cleaned up the infected splinter without hurting or cutting more than needed. I would tevommend any time.
4.93(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Good vibes ; needed more meds for 10 days. Medical Practioner was quite perceptive., but 5 day supply insufficient!
Urgent care
Urgent care
Urgent care
Urgent care
Pediatric urgent care
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