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20 instant-book locations

4.0(3 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.93(989 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Good vibes ; needed more meds for 10 days. Medical Practioner was quite perceptive., but 5 day supply insufficient!
4.75(1.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
The doctor was great. She listened helped and cared for us.  The whole staff was amazing.
4.86(270 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.75(912 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
My experience was fine in office but the billing department has inaccurately billed me for equipment and reaching the billing department to make corrections has been terrible. They do not answer their phone and you are placed on hold and nobody answers. The billing error was significant.
4.73(182 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.32(165 reviews)
Urgent care
Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.
4.52(151 reviews)
Urgent care
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.36(91 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up
4.48(62 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.
4.67(90 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.44(73 reviews)
Urgent care
Always far exceeds expectations.
4.31(104 reviews)
Urgent care
Colton was very friendly, knowledgeable, and helpful!
4.69(80 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Nice roomy waiting room. Easy to schedule, wait time was minimal. Excellent experience with PA.
4.58(120 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
This was probably best urgent care I have ever been to.
4.74(65 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
This place is a hidden gem! I always try and avoid urgent care places as it’s usually a long wait, lots of people, not the cleanest and just difficult. But here, once I arrived the check in was seamless, the staff was friendly, the office very clean. And to top it off my doctor spent so much time with me ane was kind and listened. Highly recommend!
4.69(182 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.55(152 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
I was from out of town and was able to get a same day appointment without issue. I only waited about 5 minutes after arriving and all the staff, nurse and doctor were kind and very helpful. My prescriptions were send to the correct location and ready for pick up in an hour. Overall excellent experience. Would definitely recommend.
4.32(90 reviews)
Urgent care
It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.
4.83(2.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Juan, the medical assistant was good and receptive. The PA who saw me was also good but I just didn't agree with her recommendations. She was gracious to accept my opinion and she maintained her professionalism despite my disagreement. She did tell me that she was putting me on dexamethasone but forgot to explain the dosage; and also antibiotic but I already know what to do with the antibiotic. I thought the prednisone was a little high--40 mg everyday for seven days. It may be a good dose but for me, it gives me quiver and crave for food that's the reason why I was hesitant to take it. She did offer me to be nebulizer but I said I'll do it at home.
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