Professional Ear Wax Removal
in Plantsville, CT

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

I had a small rash on my right foot which started to become a group of  blisters. I was worried it might be poison ivy. I was given a steroid cream.

Staff is courteous and caring.

Walked in after work and I didn't have to wait long at all.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I had to visit the clinic on a Sunday morning and received very friendly and compassionate care from all of the staff, especially Jessica Paulson P.A. There was very little wait time and I felt as though everyone genuinely cared for my wellbeing. Would recommend to anyone needing urgent care services.

Staff were excellent and should be commended for there professionalism

Great Team of professionals!! Check in was quick ana easy.

Very good under difficult times. Web site

All the staff was ery attentive and efficient. I was in and out on a Holiday!

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare

Cory was amazing. My only major concern was that I identified that my daughter had a medication allergy and the APRN who saw us prescribed the one she was allergic to (which I picked up at the pharmacy and paid for) and I had to call back and get a different one. If they document allergies, that should not be ignored when prescribing.

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.