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Professional Ear Wax Removal
in Emeryville, CA

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4.53(158 reviews)
I was from out of town and was able to get a same day appointment without issue. I only waited about 5 minutes after arriving and all the staff, nurse and doctor were kind and very helpful. My prescriptions were send to the correct location and ready for pick up in an hour. Overall excellent experience. Would definitely recommend.
4.71(469 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Was hoping for a quick walk in,  but there was a lack of staff and eventually ended with scheduling an appointment 2.5 hrs later leading to long wait in my car
4.68(187 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.0(3 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.67(1.3k reviews)
It was very essy yo schedule snd get a time that was good for me.  I checked in with ease and speed, and all the staff was really friendly and curteous. The dr took care of sll my voncerns , was hapoy to explain and answer all my questions.  She gently cleaned up the infected splinter without hurting or cutting more than needed. I would tevommend any time.
4.84(341 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.75(1.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The doctor was great. She listened helped and cared for us.  The whole staff was amazing.
4.75(944 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My experience was fine in office but the billing department has inaccurately billed me for equipment and reaching the billing department to make corrections has been terrible. They do not answer their phone and you are placed on hold and nobody answers. The billing error was significant.
4.33(91 reviews)
It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.
4.88(3.7k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I want to say thank you for every time every one is nice helpful I’m really satisfied with all of you
4.93(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Good vibes ; needed more meds for 10 days. Medical Practioner was quite perceptive., but 5 day supply insufficient!
4.74(70 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.33(178 reviews)
Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.
4.49(159 reviews)
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.52(66 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.
4.36(91 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up
4.67(102 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.44(73 reviews)
Always far exceeds expectations.
4.32(108 reviews)
Colton was very friendly, knowledgeable, and helpful!
4.57(129 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This was probably best urgent care I have ever been to.
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