Rachel  Murphy

ARTICLES BY

Rachel Murphy

Rachel Murphy is a freelance writer and editor. She specializes in covering heathcare, finance, and the intersection of the two. She lives in Kansas City, Missouri with her husband, two daughters, and two big dogs.

10 Articles

How To Create a 5-Star Patient Review Process

How To Create a 5-Star Patient Review Process

Competition for healthcare dollars has always been tight, but as budgets decrease, patients are more intentional...

4 Business Outcomes of Patient  Self-Scheduling

4 Business Outcomes of Patient Self-Scheduling

Having access to care has always mattered, but the speed to which you can access care has changed. 26% of...

What’s the Best Ad Platform for Urgent Care Marketing?

What’s the Best Ad Platform for Urgent Care Marketing?

When patients are searching for a pediatrician, gynecologist, or general practitioner, they can take their time,...

Why Urgent Care Centers are Valuable to Health Systems in 2023

Why Urgent Care Centers are Valuable to Health Systems in 2023

You've likely heard the question: Is this ER-worthy, or should I just head to urgent care? In many cases,...

 Are Your Claim Rejections Soaring? Accurate Registration Tools Can Help

Are Your Claim Rejections Soaring? Accurate Registration Tools Can...

You’ve streamlined everything in your urgent care business–optimized your marketing, integrated your EMR, and...

Demystifying the Top HDHP Questions Your Patients Have

Demystifying the Top HDHP Questions Your Patients Have

The ease and convenience of on-demand urgent care is a huge benefit for modern Americans. But too often,...

Patients First: How NextCare Connects, Retains, and Delights Patients Across 170+ Clinics with Solv

Patients First: How NextCare Connects, Retains, and Delights Patien...

When your urgent care operation covers 12 states and more than 170 locations, it would be easy to think of...

Working From Your Perspective: Introducing April Gillam, Head of Industry Relations

Working From Your Perspective: Introducing April Gillam, Head of In...

When it comes to creating software that smooths out workflows, increases efficiency, and helps operators...

Everything You Need to Know About NPS in Healthcare

Everything You Need to Know About NPS in Healthcare

When running an urgent care, you have two priorities–caring for your patients and making your business solvent....

Increase Clinic Revenue by Avoiding Acuity Degradation

Increase Clinic Revenue by Avoiding Acuity Degradation

Imagine this–a child falls on the playground and seems to have fractured an ankle. Where would the parent or...

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