The AI agent that turns calls into action
Maya books visits, collects payments, resolves routine patient needs, and routes complex requests with the full context.
- 1M+calls handled by Maya
- 24/7coverage, nights and weekends included
- 100%of calls answered, no busy signal
Trusted by healthcare operators nationwide
Hear what happens when Maya answers
Listen to common patient conversations and hear how Maya understands what patients need, takes action, and brings in staff when necessary.
Match patients to the right care
Book visits and collect payment
Speak in over 80+ languages
Hand off to staff with context
These are re-enactments illustrating real conversation patterns, not actual patient calls. No PHI or clinic information is shared.
More visits.
More revenue.
More time for your team.
Book more visits
from patient calls
Book more visits
from patient callsFind the right care at the right time, for every patient.
8xmore visits booked from the phoneCollect payment during the
conversation
Collect payment during the
conversationTrained like your best biller to flag outstanding balances and collect them on the call.
$86captured per payment callResolve routine needs from
start to finish
Resolve routine needs from
start to finishRoute to the right team member with the context they need. No phone tag, no voicemails.
50%fewer calls for your team to manage
Maya is powered by a decade of healthcare infrastructure
Solv has spent 10 years building the technology healthcare organizations use to book patients, manage intake, collect payments, and stay connected. Maya brings those capabilities into every conversation, allowing her to complete work in real time.
- 100M+patient visits
- 2,500+clinics powered by Solv
- 724Mpatient touchpoints powered by Solv
Real results from healthcare teams using Maya
Frequently asked questions
What teams want to know before they bring Maya into their practice.
What is Maya?
Maya is Solv's AI voice agent for healthcare organizations. She answers patient calls 24/7 and can book visits, answer common questions, collect payments, and bring in staff when needed.What can Maya do on a patient call?
Maya can answer common patient questions, find available care, book visits, collect payments, and route more complex requests to staff with the context from the conversation.Can Maya book patient visits?
Yes. Maya can identify when a patient needs care, find available visit times, and book the visit directly into your EHR while the patient is still on the phone.Does Maya replace front desk staff?
Maya is designed to reduce the call workload on front desk teams. She handles routine patient calls and tasks automatically, while bringing in staff when a patient needs additional help.What is an AI voice agent for healthcare?
An AI voice agent or AI receptionist for healthcare answers patient phone calls and can complete tasks such as scheduling visits and answering common questions. Unlike a traditional phone tree or basic answering service, an AI voice agent can understand what a patient needs and take the next step during the conversation. Maya is Solv's AI agent for healthcare.Is Maya an AI receptionist for healthcare?
Maya can handle many of the tasks people associate with an AI receptionist, including answering calls, scheduling visits, and answering common questions. But Maya can also take actions across the patient journey, including payments, insurance confirmation, and staff handoffs, because she is connected to Solv's healthcare platform.What EHR systems does Maya work with?
Maya integrates with the EHR systems urgent care and multi-specialty groups already use, including athenahealth, Epic, eClinicalWorks, and Experity.Can Maya collect payment during a call?
Yes. Maya can identify outstanding balances, verify a card on file, and collect payment without any follow-up from staff or the patient.What languages does Maya support?
Maya speaks with patients in over 80 languages, so language is never a barrier to getting care.Is patient data secure with Maya?
Yes. Maya is built on Solv's HIPAA-compliant infrastructure, the same systems already powering booking and payments for thousands of clinics.How fast can we get Maya live?
Most practices can have Maya live and answering calls within a few weeks of kickoff.
See what Maya could take off your team's plate
Tell us about your call volume, your EHR, and your busiest hours. We'll show you exactly how Maya handles them.
Not sure you're ready for an agent on your phones? See what we learned from 1 million calls →