Maddy Crouch

ARTICLES BY

Maddy Crouch

8 Articles

4 Takeaways from 2022 ConvUrgentCare Symposium

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic...

6 Text Messages You Should Be Sending Patients [With Templates!]

6 Text Messages You Should Be Sending Patients [With Templates!]

Sending patients SMS text messages can open a new world in patient communication, engagement, and creating a...

The Complete Guide to Urgent Care Financial Management

The Complete Guide to Urgent Care Financial Management

Financial health and profitability are perpetually top of mind for urgent care executives, particularly for new...

5 Secrets to Retaining Your Medical Office Front Desk Staff

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025 (source). Then, in...

The Solv Booking Experience Is Now in Spanish

The Solv Booking Experience Is Now in Spanish

Providing inclusivity and accessibility is important to help your patients achieve better outcomes. The United...

5 Tips to Improve The Front Desk Workflow At Your Medical Office

5 Tips to Improve The Front Desk Workflow At Your Medical Office

You understand that your front desk staff isn’t just answering phones and letting the doctor know when patients...

4 Reasons Your Clinic Needs To Modernize Patient Appointment Scheduling

4 Reasons Your Clinic Needs To Modernize Patient Appointment Schedu...

The COVID-19 pandemic expedited a growing change in healthcare: patient expectations. Suddenly, spending time in...

4 Ways To Revolutionize Your ED Diversion Strategy

4 Ways To Revolutionize Your ED Diversion Strategy

Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital beds are full and...

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