If you’re not texting your patients, 2024 is the year to change that. In today’s competitive healthcare environment where people have seemingly endless options, communication is a key tool for developing patient loyalty. What better way to stay top of mind with patients and get them to return again and again than sending short text messages that you can almost guarantee they’re going to...
Online patient reviews are crucial for any urgent care business, but running a successful urgent care isn’t just about collecting the best reviews, but how you react to them as well. In a world where online reviews have such an influence on patient decisions, the way you manage them can separate your business from other operators. These days, an online review management solution is essential....
If you’re not texting your patients, 2024 is the year to change that. In today’s competitive healthcare environment where people have seemingly endless options, communication is a key tool for developing patient loyalty. What better way to stay top of mind with patients and get them to return again and again than sending short text messages that you can almost guarantee they’re going to...
Online patient reviews are crucial for any urgent care business, but running a successful urgent care isn’t just about collecting the best reviews, but how you react to them as well. In a world where online reviews have such an influence on patient decisions, the way you manage them can separate your business from other operators. These days, an online review management solution is essential....
Seamlessly monitor patient reviews and harness the power of feedback to elevate your service, all within a single, centralized platform. Get a breakdown of Solv and Google reviews, complete with specific ratings across various elements of the patient journey.
Many in the urgent care industry are well accustomed to the summertime slump, but are feeling it more acutely this year after not experiencing it for several summers during the pandemic. Following a busy cold and flu season in late fall and winter, many urgent care clinics typically see a significant decrease in patient volume from June through August each year as schools let out and people...
Competition for healthcare dollars has always been tight, but as budgets decrease, patients are more intentional about how they are choosing a provider. 86% of people surveyed for Solv’s 2023 State of Patient Engagement Report say that online reviews play a significant role in how they choose their providers. The urgent care industry is well aware of the importance of online reviews for...
SMS messaging is transforming how urgent care centers communicate with patients. In a world where people expect instant access to information—especially in healthcare—SMS offers a fast, reliable, and convenient communication channel. From appointment reminders to follow-ups, text messaging helps urgent cares improve patient engagement, operational efficiency, and revenue growth. Here are four...
When patients are searching for a pediatrician, gynecologist, or general practitioner, they can take their time, ask for recommendations, and do their research. When they need urgent care, they need it now, and if they aren’t loyal to a clinic already, they turn to the source of all knowledge–the internet. Positioning your urgent care clinic as the right choice for new patients starts long...
Sending patients SMS text messages can open a new world in patient communication, engagement, and creating a great patient experience. Text messages are opened, read, and replied to at a much higher rate than any other form of communication with consumers. Text messaging patients reservation confirmation and reminders has been proven to decrease no show rates. What should you be texting...
Depending on whom you ask, you will get different definitions around the word “marketing”. To Merriam Webster, marketing is “the the process or technique of promoting, selling, and distributing a product or service.” Your 13-year old nieces and nephews may be more familiar with marketing in the form of branded content being pushed towards them on social media. To your website team, it may be...
When running an urgent care, you have two priorities–caring for your patients and making your business solvent. Healthcare providers can lean on their education and clinical experience for the first priority, but how do you keep people coming back? Creating a positive patient experience is essential for any healthcare business’s success. Luckily, some metrics can help guide your business. Net...
![6 Text Messages You Should Be Sending Patients [With Templates!]](https://ucl-cdn-prod.thirdparty.solvhealth.com/dir/media/W1siZiIsIjIwMjIvMDkvMTUvMTYvMTUvNDMvZWVjMWI3ZjYtZjNjYy00MTI5LWE5MmYtZjZmNThjOTZjYzI2L2Jsb2cgYmFubmVycyAoMikucG5nIl0sWyJwIiwidGh1bWIiLCI4MDB4NDE3IyJdLFsicCIsImVuY29kZSIsImpwZyIsIi1xdWFsaXR5IDk1Il1d/file.jpg?basename=6+Text+Messages+You+Should+Be+Sending+Patients+%5BWith+Templates%21%5D&sha=54ece703681595f0)
