Provider Resources
Download our free instructional guides with tips and best practices to help you grow your business.
Urgent Care Operations
Urgent Care Toolkit: Digital Registration
Digital registration is no longer a nice-to-have, it's a need-to-have. Patients want online availability options, paperless check-in, and other digital options. By having a process (and following best practices), you save staff time, reduce back-end billing issues, and improve overall patient experi
News & Trends
2023 State of Patient Engagement Report
Download this free ebook to learn what over 1,700 urgent care patients had to say about what they want from their urgent care experience.
Urgent Care Operations
Urgent Care Toolkit: Staffing Shortage
Download this free toolkit to learn about four tools urgent care operators are using to change their approach to navigating the staffing shortage.
Urgent Care
Fireproof Your Finances: 5 Ways to Grow During a Recession
Despite the numerous headwinds, the strongest businesses thrive during unstable financial climates. How? With careful planning, urgent care operators can create a positive work culture and profitable business even amid a recession.
Urgent Care
The Complete Guide to Urgent Care Financial Management
Factors like patient volume, personnel costs, reimbursement rates, and more can drastically impact your P&L. It's never been more critical to understand the levers we can pull to control profits and losses, and how we utilize technology to strengthen those levers.
Urgent Care
The Complete Guide to Marketing Your Clinic
Summer is on the horizon, and is typically a slower season for urgent care visits. In order to maintain profitability and continue to grow, now is the time to solidify your strategy for acquiring new patients year-round. This guide will teach you how to acquire new patients by: Understanding you
Low Patient Volume, Big Opportunities: The Complete Guide to Expand Your Urgent Care Business When Patient Volume is Low
A continued focus on new patient acquisition will always be critical to ensure revenue, maintain patient volume, and safeguard the long-term success of your practice. However, new patients aren’t the only solution to grow urgent care revenue. Use this eBook to dive into fresh strategies to increase
Patient Experience
The Provider's Guide to Creating a Modern Patient Experience
72% of consumers search for a healthcare provider online. Patients want convenience and ease. When you meet those demands, your practice is more likely to attract new patients, maintain a steady patient load, and keep them coming back. Here are 3 simple (yet effective!) ways to improve patient exper
Practice Growth
How To Effectively Manage High Patient Volume with Limited Staff
Urgent Cares consistently need to manage high and unpredictable patient volumes with limited staff to support. Patient volume can be a bit precarious. If there are no patients coming in, you're not seeing any revenue. Conversely, too many patients walking in can stress out your staff, increase wai
Attract more patients.
Reduce wait times.
Boost online reputation.
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