Phones are ringing. Patients are checking in. One needs to reschedule. Another wants their lab results. Your front desk handles all of it – often at once. Most inbound calls don’t require a clinician. They just need fast, accurate answers: Can I book a visit? Do you take my insurance? What’s my balance? These are simple questions – but when your team is focused on supporting patients in person,...
Patient payments aren’t working for anyone in healthcare. 90% of urgent care patients want to know their costs ahead of time, but the majority of patients are left waiting for a bill in the mail after their visit for an undetermined amount of time with an unknown cost. As soon as that patient walks out your door, they’re already 50% less likely to pay you. With patient payments reaching 30% or...
Phones are ringing. Patients are checking in. One needs to reschedule. Another wants their lab results. Your front desk handles all of it – often at once. Most inbound calls don’t require a clinician. They just need fast, accurate answers: Can I book a visit? Do you take my insurance? What’s my balance? These are simple questions – but when your team is focused on supporting patients in person,...
Patient payments aren’t working for anyone in healthcare. 90% of urgent care patients want to know their costs ahead of time, but the majority of patients are left waiting for a bill in the mail after their visit for an undetermined amount of time with an unknown cost. As soon as that patient walks out your door, they’re already 50% less likely to pay you. With patient payments reaching 30% or...
You’re operating a successful urgent care center, and with the help of Solv you’re acquiring new patients to fuel growth. Yet your challenge extends beyond bringing patients in the door and treating them once – you want them to maintain a long-term relationship with your clinic. Maintaining a steady stream of patients, ensuring their loyalty, and marketing effectively are not just goals—they're...
As part of our ongoing commitment to expanding convenient care, we’re excited to announce the launch of Solv Revenue Maximizer, a new patient experience enhancement that reduces claim denials, speeds up patient payment, and decreases bad debt. Up to 22% of claim denials are caused by errors in registration and verification. Revenue Maximizer automatically corrects and verifies 96% of...
Today, we’re excited to announce a new and enhanced Solv branded scheduling page, which makes it easier for patients to book care directly from your website. The new scheduling page gives patients a complete and seamless online booking experience, branded with your colors and logo—from appointment creation to registration paperwork to insurance upload. This new online booking experience is...
Beginning in the 1980s, the urgent care industry started something revolutionary—it put the consumer at the center of healthcare, delivering high quality care that is more convenient and more affordable for patients. Since then, the urgent care industry led the way in healthcare innovation—it was the first to build a front door on the internet through online scheduling. It also was ahead of the...
The urgent care landscape looks a lot different today than it did two years ago. The pandemic changed patient expectations forever as consumers turned to healthcare technology more than they ever have before. Mobile phone wielding, convenience seeking patients will continue to drive change in healthcare, as they turn to digitally-enabled providers who give them access, certainty and quality...
Providing inclusivity and accessibility is important to help your patients achieve better outcomes. The United States is home to over 43 million native Spanish speakers—that’s 13% of the total population! Providing a simple scheduling solution with complete online registration allows all patients to gain easier access to convenient care services. Solv is the leading consumer healthcare app for...
Solv is proud to announce that Solv Pay, a mobile payment functionality, will be available to all partners using our professional patient experience platform. Your service at the frontlines during and in the wake of this crisis has not gone unnoticed - making Solv Pay access complimentary is just one of the many ways we are continuing to show our appreciation and support for the community....
