More than ever before, consumers are turning to digital tools to improve their everyday lives. This is increasingly true in healthcare. Accelerated by the pandemic, American healthcare today is almost unrecognizable from what it was two years ago. Over 100 million Americans are on high deductible health plans or are uninsured. 51% of US workers are on HDHPs and there has been a 43% increase...
Phones are ringing. Patients are checking in. One needs to reschedule. Another wants their lab results. Your front desk handles all of it – often at once. Most inbound calls don’t require a clinician. They just need fast, accurate answers: Can I book a visit? Do you take my insurance? What’s my balance? These are simple questions – but when your team is focused on supporting patients in...
More than ever before, consumers are turning to digital tools to improve their everyday lives. This is increasingly true in healthcare. Accelerated by the pandemic, American healthcare today is almost unrecognizable from what it was two years ago. Over 100 million Americans are on high deductible health plans or are uninsured. 51% of US workers are on HDHPs and there has been a 43% increase...
Phones are ringing. Patients are checking in. One needs to reschedule. Another wants their lab results. Your front desk handles all of it – often at once. Most inbound calls don’t require a clinician. They just need fast, accurate answers: Can I book a visit? Do you take my insurance? What’s my balance? These are simple questions – but when your team is focused on supporting patients in...
Patient payments aren’t working for anyone in healthcare. 90% of urgent care patients want to know their costs ahead of time, but the majority of patients are left waiting for a bill in the mail after their visit for an undetermined amount of time with an unknown cost. As soon as that patient walks out your door, they’re already 50% less likely to pay you. With patient payments reaching 30%...
You’re operating a successful urgent care center, and with the help of Solv you’re acquiring new patients to fuel growth. Yet your challenge extends beyond bringing patients in the door and treating them once – you want them to maintain a long-term relationship with your clinic. Maintaining a steady stream of patients, ensuring their loyalty, and marketing effectively are not just...
Spring is here, and with it comes our latest product releases. We’ve been working hard to make it easier than ever for you to provide a seamless experience for your staff and patients. We are thrilled to announce new features and enhancements to our platform that will help simplify your workflow and create a positive patient experience. Take a peek at what the team has recently...
Introducing live operational dashboards to gain insights into all locations in one view. Watch the quick video to see how these new dashboards can better manage your operations.
As part of our ongoing commitment to expanding convenient care, we’re excited to announce the launch of Solv Revenue Maximizer, a new patient experience enhancement that reduces claim denials, speeds up patient payment, and decreases bad debt. Up to 22% of claim denials are caused by errors in registration and verification. Revenue Maximizer automatically corrects and verifies 96% of...
In the midst of the current respiratory season and rising cases of Covid and RSV, we wanted to share our Fall 2022 product suite with you as you navigate through this tripledemic. With our new features, we are committed to helping your front desk and staff put the patient experience at the heart of your digital transformation strategy. We’re launching several product innovations and features...
Today, we’re excited to announce a new and enhanced Solv branded scheduling page, which makes it easier for patients to book care directly from your website. The new scheduling page gives patients a complete and seamless online booking experience, branded with your colors and logo—from appointment creation to registration paperwork to insurance upload. This new online booking experience is...
Beginning in the 1980s, the urgent care industry started something revolutionary—it put the consumer at the center of healthcare, delivering high quality care that is more convenient and more affordable for patients. Since then, the urgent care industry led the way in healthcare innovation—it was the first to build a front door on the internet through online scheduling. It also was ahead of the...
