Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital beds are full and the ED cannot send admitted patients upstairs to a bed. In short, hospitals can request from local EMS officials to be placed on ‘diversion status’ in order to not receive any more EMS mediated visits until conditions in the ED improve. Due to the recent COVID spike, hospitals around...
Solv’s new EHR integrations and automations eliminates work for the front desk and improves data accuracy In 2019, we launched Data Connect: Solv pledged to openness and interoperability with other healthcare technology providers with a focus on EHR compatibility. And, six months ago, we shared an update with our partners that while some EHRs elected to remain closed, we still were dedicated...
Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store on the corner. They all have something in common: a contactless consumer experience. Contactless is everywhere - for retail and food service, the transition to a more consumer-friendly, touchless shopping and check-out experience is the norm rather than the exception. A Mastercard consumer survey...
.typeset--providers table ul:not([class]) { list-style: disc; } .typeset--providers table ul:not([class]) li { font-size: 1em; padding-left: 0; margin-left: 1.5em; margin-bottom: 0.5em; } .typeset--providers table ul:not([class]) li::before { display: none; } Every day, as new developments around COVID-19’s impact continue to be discovered, policymakers have rolled back once...
Consumer expectations continue to expand, as does the weight of their impact. As a result, the need for businesses - including urgent care - to capture and interpret data increases. A couple examples: You have two clinics, one with a line out the door while the other sits idly. Once you realize this is more than a passing occurrence, you have to make changes to improve your operations such as a...
Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly answered, patient wait-times are low, and staff is responsive. Patients know the service...
Today we’re excited to announce the launch of Solv’s newest product —Solv Video Telemedicine. Solv Video Telemed is the first telemedicine solution designed specifically for convenient care and urgent care centers. Solv Video Telemed is a different take on telemedicine. It merges online scheduling, walk-in queuing, and video conferencing into one solution for urgent care. These features,...
Your patients and your bottom line matter a lot. So does your team. Your team is comprised of your most loyal brand ambassadors, they are the first face and voice to greet your patients, and they set the tone of your waiting room and entire clinic. If they are overwhelmed, your patient experience will suffer. If they feel under appreciated, your clinic will pay the price. Urgent care centers...
Urgent care clinics are expected to grow substantially as more and more Americans get insurance coverage. They have seen a rise in patient volume due to the rising emergency room costs and substantial shift in consumer expectation to convenient, same day, transparent, affordable healthcare. As investors and private hospitals continue to turn their eyes and money towards urgent care, the...
