We caught up with Dr. Robert Rohatsch. Dr. Rohatsch is an absolute force in the convenient care industry and has built a career around bringing a heightened consumer focus to urgent and retail medicine. As CEO of Urgent Care & Retail at Banner Health, Rohatsch built-out the C-suite, drove culture turnaround, and leads one of the fastest growing urgent care platforms in the...
We were excited to get the chance to sit down and chat with Dr. David Shih, Co-Founder and Executive Vice President of Strategy at CityMD. He is a master of many trades, a phenomenal doctor, and a great person to get to know! He is a member of the American College of Emergency Physicians (ACEP), American Association of Physician Leaders (AAPL), Urgent Care Association of America (UCAOA)...
How to become the best: The landscape of urgent care is transforming in response to the changing expectations of patients. Urgent care centers are fighting to keep up with the rapid technological innovations in the field, while also responding to increasing customer service expectations. With more and more healthcare options for patients to choose from, staying in touch with your community’s...
Top Trends Urgent Cares Need to Master Today’s patients have more health care options than ever before. Your patients are shopping around, and they have a lot to choose from. Most consumers have distinct preferences when it comes to their expectations of an urgent care center. The clinic that offers the best value for their time and money is going to be their first choice every time. Do you...
The uptick in convenient care, increasing patient payment responsibility, millennials demanding things from healthcare that no generation before them has — all of these trends are cumulating, making it imperative for urgent care centers to pay attention to what makes patients come to their center and, just as importantly, what makes them stay. The reality is that healthcare consumers have...
Healthcare is complicated, expensive, and by nature, used in mostly unfortunate circumstances. However, the healthcare landscape is beginning to shift. While change in the U.S. healthcare industry can appear slow, for consumers of healthcare there are signs that it is beginning to shift more rapidly. The democratization of medical technology and software has given people the ability to...
